Somfy Support

Outdoor screens are very energy efficient. You can even power them with a solar pack so they use no energy at all.

By sending a notification to your phone as soon as someone approaches your property, outdoor cameras allow you to stop intruders before they even enter your home - helping you to feel safe, comfortable and protected. That sense of security makes this product priceless.

Yes you can add an electric motor to an existing garage door.

It is recommended to use only one of the agendas to avoid any programing conflicts.

If you set a TaHoma® agenda for the valve, it will always have priority over the valve’s internal programing.

Because smart lighting can be automated it is only switched on when you need it, saving money.

We offer a number of different sensors that work with your awning such as wind sensors that automatically retract it when the wind picks up, or fit a sun sensor so that it opens automatically in summer. Find out more from our patio awning help me choose guide.

Electric awnings require mains power so need to be installed by a professional.

Somfy's security cameras use WiFi to send you recordings and images via push notifications. However, if you're worried about power cuts interrupting your WiFi connection, the Somfy One+ camera and wireless alarm system stores the images in the device's memory card if WiFi is lost.

Electric blinds are no longer limited to luxury home builds as prices have become much more affordable. Depending on the blind type, fabric and size, electric blinds can be bought for just over £100 and you can easily install them yourself.

Somfy has always emphasised securing customer data, especially since the arrival of the Internet and connected objects. Our servers are highly secure and Somfy is committed to protecting our customers' datavia a rigorous security and privacy policy.

To do this, you have to set your Velux products to learn mode and scan or search for drives and for TaHoma®. Then, let you guided step by step by the TaHoma® app. Depending on the Velux transmitter (one-way or two-way transmitter), the product is put into a different state of preparedness to learn.

Contact Velux for information on the model you are using.

Plus, if you’ve purchased PVC or easy wipe roller blinds then your blinds will be even easier to clean, and that’s all thanks to their wipe-clean properties. Keep on top of your roller blinds by wiping them with a cloth, rolling all the way down.

Access all your home automation system in a centralised way and in one click on your smartphone: control them from the TaHoma® app, individually or grouped together.

Step by step procedure

Convenient groups of equipment

In "My home" menu, you will find all the equipment of your home. When you have several equipment of the same type, they will be grouped together automatically by the TaHoma® app.

First, click on the desired group.

Easily control your equipment by group

Access simple actions in one touch for all the equipment of the group.

Or control each equipment individually, in details.

Tip

For more convenience, you can simply control your group of equipment directly from the main screen, without opening it.

Just click with a long touch on its icon, and access main control actions

Video procedure

Unleash your creativity: endless possibilities of scenes are available to you! You can simply start with a manual scene and launch it when you want.

For instance, in one click, lower your shutters and dim the light for a cozy evening atmosphere.

Step by step procedure

Access manual scenes

Go to “My scenes” menu.

Click on "create your own scene".

Select your first equipment

It could be an individual equipment, or a groups of equipment if you want to set common actions.

And simply set the desired action.

One scene, many products

To use the full potential of your manual scene, add more equipment just after this first one!

Save your scenes

Name your scene and choose an icon.

You can also see the summary of your scene, and edit it again if needed.

Launch your scene

Find you scene in the “my scene” menu and simply click on the play button to launch it.

Tip

You can also use other ways to launch scenes:

• TaHoma® switch (and its buttons)
• Scene launcher
• Voice assistants*

*Requires an additional voice assistant (availability depending on countries)

Manage your scenes

Find you scene in the “my scene” menu and open it.

Change all its details or delete the scene.

Copy your scene

When creating a new scene, you can also start from an existing one, and modify it.

1. Find your scene in the “my scene” menu and to open it
2. Click on the copy icon at the top right of the screen.

All changes will be saved in a new scene.

Video procedure